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Items marked "Sale" are not eligible for refunds or exchange. Please consider your purchases carefully to ensure they meet your needs before finalising your order. Please refer to our full terms and conditions here.

Items marked "Sale" are not eligible for exchanges or refund. Please review your choices carefully to ensure they meet your expectations before completing your purchase. Please refer to our full terms and conditions here.

Unfortunately, we do not offer price adjustments on items purchased before our Black Friday sale begins. We encourage you to take advantage of the sale prices during the promotional period.

Once an order has been placed during our Black Friday sale, we are unable to make changes or cancel it due to the high volume of transactions. Please review your order carefully before submitting.

We will not be restocking items during the promotional period. We recommend making your purchases early to ensure you get the products you want.

Discount codes cannot be applied to Black Friday sale items, as these products are already deeply discounted. Save your codes for future purchases!

Due to the high demand during our Black Friday sale, shipping times may be longer than usual. Please allow up to an additional 3-5 business days for your order to be processed and shipped. Please note that the Australia Post network is also experiencing high volume of orders than usual at this time and may also be experiencing delays.

If you haven’t received your tracking information within a few days of your purchase confirmation, please contact our customer service team. We will investigate and ensure you receive your tracking details as soon as possible.