Get in touch
CASIO Support endeavours to respond within 72 hours.
Frequently Asked Questions
To find out how to use or set up your watch, you can download a digital copy of your user manual here. Your manual can be found using the 3 or 4 digit module number on the back plate of your watch.
Your can purchase spare parts for each CASIO Brand at the following link:
If the spare part you require is not
available on the website, please contact us via the form above.
See our service provider map here.
Select ‘Instrument Service’ or ‘Watch Service’ and our
authorised repair network will be displayed. If you would like to send your product for repair to Shriro Australia, please fill out a repair form (below) and further details will be shared with you via email.
The warranty period for all Shriro Australia distributed products
to authorised Australian dealers is:
Watches: 2 Years Warranty
Instruments: 5 Years Warranty
Calculators: Please refer to your model at the following link.
If you are looking to get a replacement timepiece or organise a refund, please contact your place of purchase with proof of purchase
for assistance.
If you made your purchase directly via casioau.com please contact us via the form above.
To find out how to set up Bluetooth for your watch, you can download a digital copy of your user manual here. Your manual can be
found using the 3 or 4 digit module number on the back plate of your watch.
If you require further assistance, please contact us via the form above.
To find out how to match the Digital and Analogue time on your watch, you can download a digital copy of your user manual here. Your manual can be found using the 3 or 4 digit module number on the back plate of your watch.
If you require further assistance, please contact us via the form above.
